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Cybsis

Integration

JIRA

Bidirectional sync — create JIRA issues from Cybsis incidents, risks, and corrective actions; link existing tickets back to Cybsis records.

Ticketing•€700/year as the JIRA Connector module
Add to a bundle →All integrations

The JIRA connector turns Cybsis into a first-class participant in your existing ticket flow:

  • Push — incidents, risks, and corrective actions create JIRA issues in your chosen project, with the right issue type, priority, and assignee
  • Pull — status changes on linked JIRA tickets sync back to Cybsis on a 2-minute auto-sync cycle
  • Link existing tickets — already have a JIRA ticket for an incident? Paste the key into Cybsis and the bidirectional link is established
  • Comments roundtrip — comments on linked tickets propagate both ways

Particularly common with the Email Triage and Automation Rules modules, so the full path becomes: inbound email → Cybsis incident → JIRA ticket assigned to the right team.