For organisations that run JIRA as their ticketing system, this module turns Cybsis into a first-class participant in that flow.
- Push — Cybsis incidents, risks, and corrective actions create JIRA issues in your chosen project, with the right issue type, priority, and assignee
- Pull — status changes on linked JIRA tickets sync back to Cybsis on a 2-minute auto-sync cycle
- Link existing tickets — paste a JIRA key into Cybsis and the bidirectional link is established
- Comments roundtrip — comments on either side propagate to the other
Pairs naturally with Email Triage and Automation Rules: inbound email → Cybsis incident → JIRA ticket assigned to the right team, no manual handoff.